Customer Service Assistant

Posted By: Faye McCulloch
Salary: £12.00 per hour
Location: Blaydon
Job Type: Temp to Perm
Category: Customer Service

Customer Service Assistant

Location: Blaydon

Pay Rate: £12 per hour

Shift – Monday to Friday 8:30am till 4:30pm

Type: Temporary to Permanent

Our Client:

We are a dynamic e-commerce business based in Blaydon, dedicated to providing top-notch products and services to their customers. Their team is driven by a commitment to excellence and a passion for customer satisfaction.

Responsibilities:

• Respond to customer inquiries via phone and email, promptly and professionally.
• Assist customers with product information, order status, and issue resolution.
• Process orders, returns, and exchanges efficiently and accurately.
• Collaborate with other team members to ensure seamless customer experiences.

Requirements:

• Previous customer service experience preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.

Benefits:

• Competitive pay rate of £12 per hour.
• Opportunity for advancement and career growth.
• Friendly and supportive work environment.
• Temporary to permanent placement for the right candidate.