Testimonial Category: Employer

We have used Central Employment to recruit our temporary staff for nearly 5 years. During this time our consultant Steve Hart has provided us with an excellent calibre of staff for every role we have recruited for. Having used other agencies in the past I can honestly say that the service we have received is second to none.

Regular site visits, regular contact with all management and supervisors has helped build a great relationship between ourselves, Steve and Central. I would have no hesitation in recommending Steve and the Central team to any business looking to recruit temporary or permanent staff.

Horizon Products have been using Central Employment for over 5 years as the sole provider of our temporary staff requirements in both production and warehousing roles.  Our resource requirements continually fluctuate and often at short notice.  Our consultant, Steve Hart, has taken the time to understand our business and requirements to ensure he continually delivers to meet our demands.

On the whole, the quality of staff Central provide has always been excellent, and we have been able to take some of the temps onto permanent contracts as business dictates. I would have no hesitation in recommending Steve and his team at Central Employment to anyone looking to recruit temporary or permanent staff’

Central Employment Agency have been supporting PACCOR since 2017 following issues we faced with our previous temporary labour supplier. I can confidently say that since we started a working relationship with Central, that we have had no concerns at all, and have since utilised their services across all three of our sites within the UK for both temporary and permanent placements.

Faye is currently our main point of contact and has supported our temporary recruitment requirements across the North East and Midlands and has offered an exemplary service. The quality of temporary labour is high, and a bespoke induction programme has been created to reflect the different needs across our three sites; supporting a smoother transition into the workplace and ensuring core training areas are covered as soon as possible.

Due to the nature of our industry, we require temporary labour at short notice. Faye and the wider team have always been able to accommodate the fast-paced nature of our business, without sacrificing on quality and customer service.
The Central team have always been open to considering revised and improved processes, offering their own expertise and suggestions where applicable ensuring that our future ways of working are always as efficient and effective as possible.

CEA have provided MPS with agency labour for a number of years, as the sole supplier. The company has an ever-expanding pool of temporary labour and employs approx 40-50 of these staff over a 24/6 shift pattern on a weekly basis.

The account has been very well handled by Mark Trett predominantly, who has faced a number of challenges from us to turn labour around very quickly to meet our ever changing production plan! Mark always rises to this challenge and provides excellent service as and when we need it.

Recently, Mark has employed other members of his team to work with our account to provide a broader range of cover. To date this has worked very well, with other team members continuing in the same vein as the service Mark gives.

Central Employment Agency has been sole supplier to Spicer’s in Newcastle with temporary workers for almost 6 years. Spicer’s have between 15 and 50 agency staff from Central on a regular basis. Working over 2 shifts and occasionally 3 shifts per day.

The account has been very well handed by Phil Bennett. Phil regularly visits the site and keeps in touch and always manages to supply labour at short notice with our ever-changing production plan.

We have a very good working relationship with Central and Phil in particular.

I would not hesitate to recommend Central Employment for all your temporary staffing requirements.

Have used Greg for several hires at Workwear Express , candidates have been very well suited to the role and much better than we can find organically. Greg has the ability to understand dynamic requirements easily and has an uncanny ability to source the right candidates. Has saved countless hours and have always been over the moon with the long-serving candidates he has passed over, no hesitation in recommending him.

Workwear Express

I have been working in partnership with Central since 2022 and have developed a great working relationship with the team at Middlesbrough. Collette and Molly are my main points of contact and I cannot fault the work they put in to get the right candidates for our business.
We are a fast growing company and have had to recruit quickly to meet the growing demands and Central have supported us every step of the way. The communication and information I receive from them is excellent. I could not recommend Central employment highly enough.

Pamela Pllu
Operations Manager

We started using Central in December 2014 as we were dissatisfied with the service we were receiving from our other suppliers. At the beginning, we only used a couple of staff per week, but have gradually increased the numbers and are now using thirty plus staff on a regular basis.

The nature of our business dictates that we require additional staff at very short notice to meet customer demand which can be sporadic in nature. Andy Scott is the main contact and he reacts very quickly with the Supervisors to provide staff that he has personally inducted from the pool, which he holds at very short notice.

As we operate 24/7, Andy always makes himself available out of office hours and at weekends to answer queries and meet our Business requirements. The Supervisors have greatly welcomed this service and it makes their job much easier knowing they have the full support of Andy.

A testimonial to this, is that many of the staff that have started through Central now have contracts directly with us.

The Accounts department have also welcomed the quick responses that they receive to any payroll queries and the good working relationship that they have in working together to make the process run smoothly.

The Production, Accounts and HR team would have no hesitation in recommending Central for your temporary labour needs.

Central Employment Agency has been supplying us with temporary workers for the last 6 months. Phil Bennett has been very hands on with finding candidates that suit our needs. Having worked with other agencies in the past we have found that the candidates that Central put forward have been of a higher calibre.

Phil carries out site visits on a regular basis and is very proactive in making sure that he understands what we do so that he can find candidates that meet our needs. He has ensured that he is actively seeking out candidates in order to ensure that we have a pool of workers that we can draw from when needed. He is also very responsive to dealing with any issues that may arise.

I would not hesitate to recommend Phil and the Central team for your temporary worker needs. I look forward to a continued relationship between Central and the DE Group.

I’ve worked with Central on a number of my commercial roles and have to say that on each occasion I’ve made a first class addition to my team. As we continue to grow I will retain Greg as a first point of call. Thanks for your help.

MSD have been working with Central Employment, in particular Paul Ponton for the past 4 years. Paul has taken the time to understand our culture, our needs, and our expectations of employees. Paul has delivered an exceptional flexible service to meet our business needs. We trust that candidates sent by Paul are of the calibre we expect in our environment, and he has never let us down.

I would recommend without hesitation Central Employment Agency to any company wishing to use a recruitment company in the North East.

Central Employment have provided Warburtons with temporary labour since May 2006 and I think it’s fair to say that the quality of service we have received is, and always has been of a very high standard.

Mark Trett manages the contract with an obvious focus on excellence and this reflect in both the ability to turn around staffing needs on time and with premium personal.

I would not hesitate in recommending Central Employment Agency to any employer looking for a top quality recruitment service built upon a strong working relationship, the ability to get the job done right first time and the provision of ongoing support mechanisms which is greatly appreciated given that we work in a 24/7 fast paced manufacturing environment.

Central Employment has worked in close partnership with Kasai (formerly R-TEK LTD) for over 10 years, supplying all our short term recruitment needs.

Throughout this time, Central Employment have developed a close working relationship with our supervisors to ensure they have a clear understanding of all of our business requirements.

Over the past year, Central Employment have been very proactive to ensure their clients are aware of the implications to their business of the forthcoming changes in legislation, by keeping us up to date on the published guidance documentation and also hosting seminars for their clients. We continue to work together in partnership to ensure the least disruption to our business.

Central Employment have always been flexible to meet our business requirements. Over the past year we have worked together to develop and enhance our recruitment process to ensure that all temporary workers are ready for work, ensuring that we retain a ‘pool’ of workers on standby for us.

In business, it is a great peace of mind to find an agency that will work in a flexible, professional and proactive way.

Central Employment are no nonsense.

They have impressed me with their ability to find candidates in an incredibly competitive market, delivering in terms of desired skill sets and company fit.

Mark Patterson, Managing Director, Inspired Agency

MMC is a bespoke, digital design and development studio. With 16 employees, and in such a competitive environment and with the specialist service we offer, its very important that everyone we bring on board fits both from an aptitude and an attitude perspective.

Working with Greg and the team, we have always been impressed with the attention given to understanding our cultural fit, as well as understanding the potential role that we are considering.

Ian McClellan – Company Director – Multi Media Creative

We started using Central in December 2015 as we were dissatisfied with the service we were receiving from our other suppliers. At the beginning, we only used a couple of staff per week, but have gradually increased these numbers due to the high quality of Staff Central have supplied.

The nature of our business dictates that we require additional staff at very short notice to meet customer demand which can be sporadic in nature.

Phil Bennett is the main contact and he reacts very quickly with the Supervisors to provide staff that he has personally inducted from the pool. He is very professional, organised and always has a good pool of candidates available for work at short notice.

A testimonial to this, is that many of the staff that have started through Central now have contracts directly with us.

The Accounts department have also welcomed the quick responses that they receive to any payroll queries and the good working relationship that they have in working together to make the process run smoothly.

The Production, Accounts, and HR Team would have no hesitation in recommending Central for your temporary labour needs.

I went into the office on Tuesday to see Michael, the following day he had me for an induction, he kept me updated with what was going on on the Thursday and Friday, then the following Monday I was in work. Unbelievable how quickly he helped me get back into work. His passion and drive spoke volumes and you could see the effort he put into helping me get back into work. He is a man who truly enjoys his work and takes pride in his role. I want to thank him for helping me back into work. Strongly recommend this agency and Michael himself.

Onyx Health have recently been on a recruitment drive, seeking to fulfil positions across different areas of the business including account management, copywriting, digital and design. Greg and the team at Central Employment have worked swiftly and effectively, recognising a number of talented individuals which has led to us placing four new starters. As we scale-up it’s imperative that we place the right people in the right role, who add value to our existing team and understand our culture and work mentality. Thanks to everyone, especially Greg for your continued support.

Kind regards,

Trevor Pill,

Executive Director, Onyx Health

I Love Wallpaper began to use Central Employment in March 2020 for temporary warehouse staff. We, on very short notice, needed to double our workforce to run two shifts. Central Employment were able to provide several suitable workers on very short notice to help get us through our busiest ever period.

Shaun Kyle primarily manages the account, and he has been instrumental in ensuring we are getting the best possible staff – whether it be for temporary labour or specialized roles within the business.

Shaun has created a specialized induction for any new staff, and he visits site regularly to conduct appraisals, attend meetings and induct new workers for the talent pool.

Due to the nature of the industry and the challenges that have arose throughout 2020, a lot of our staffing needs are very short notice – and we have never been let down by Central Employment despite the tight time constraints.

I began my time at I Love Wallpaper via Central Employment, and it was Shaun who placed me here and arranged that. We have a fantastic working relationship; he has been fantastic to work with to find the right people to keep driving our business forward and match customer demand which has been at an all time high.

I look forward to continuing to work with Central Employment and would highly recommend them for any staffing needs.

We’ve worked with Greg at Central Employment for a number of years now, having tried various other recruiters in the past, and he’s become an invaluable cog in our recruitment process.

Greg takes the time to really understand each role, where it fits in the company and exactly what we’re looking for in a candidate. This means we only receive applicants that are genuinely suited to the positions advertised and it saves us hours trawling through CVs and speaking to people we’re never likely to employ.

But most importantly Greg has really got to know us as a business and how we like to work. In doing so has a great understanding of our culture and the candidates that would be a real fit beyond just skills and experience. That means he’s not just qualifying they’re the right fit for us, but we’re the right fit for them. This has helped us maintain an exceptional staff retention rate and it’s telling that many staff in the highest positions within the company are candidates Greg initially proposed.

I would (and do) whole-heartedly recommend working with Greg for anyone looking for support with their recruitment needs.

Rob Jackson, Mabo

Operations Director

“I have worked with Greg for over 3 years now and I have had great success in our recruitment with him. Greg has listened to our needs and requirements, taken the time to understand the structure of the company and learnt the roles that we have available inside-out.  He is very professional, thorough, great at communicating and has restored my faith in recruitment agencies.

I would have no reservation in recommending that others work with Greg and Central Employment for help with their recruitment needs”

Vikki Bishop,

Head of eCommerce, Happy Beds

“Since Monika has taken over the CSF Newcastle Account, there has been a new energy and great engagement with the team, inductions and supporting agency workers who join us.

Monika has increased the pool back up to the requirement, after COVID reduced pool and the impact of BREXIT.

Communication is excellent from Monika to the team, especially when on call for us requesting additional staff.

Thank you Monika for all your hard work and engagement with CSF Newcastle.”

Kind Regards,

Natalie Worrall
HR Manager
Country Style Foods – Newcastle

“We have been working with Central Employment Agency for a number of years now and they have always shown a great ability to understand the technical requirements needed for our business.
We often contact George to help us with short lead time requests and as soon as he is clear on what we need he is very quick, often providing potential candidates within a matter of hours.
The candidates George brings to the table are always well vetted and well qualified, I cannot think of a time in which we dismissed a potential candidate immediately which is a testament to their process and ability to deliver.
George and the team have a good feel for the type of people that would fit in well within our organisation. George is always available to help and very responsive to the dynamic and changing working environment we have at MSD.
On a personal level George is always extremely professional but at the same time remains very approachable.
Meetings with George and the team are relaxed yet continue to deliver exactly what the business needs. George and the team at Central Employment make my working life easier which is exactly what you want from a business partner”

Global Infrastructure Lead

Molly took over managing our account with Central Employment in early 2023, and since then, she has built a fantastic working relationship with both myself and the team. From the beginning, she took the time to understand our business, operation, and culture, ensuring that any staff she provided were not only capable but a perfect fit for our team.

Molly’s proactive approach includes regular site visits, and her efforts go beyond simply filling positions. She works closely with us to help prepare new staff to join our business, ensuring they’re well-suited and ready to contribute from day one. The staff she provides have gone on to develop and progress into new roles within the business, including someone who quickly transitioned into a supervisory role, which has been invaluable for us.

Her dedication and attention to detail have made a real difference, and we know we can always rely on Molly and Central Employment to meet our staffing needs, even at short notice. I highly recommend their services and look forward to continuing our partnership.

John Holmes

Warehouse Operations Manager

I Love Wallpaper

Central Employment came onboard during 2023 after we realised that we needed a fresh look at the supply of temporary labour. Central came via recommendation, which says a lot.
The team at Middlesbrough are second-to-none and are flexible to adapt to our changing needs – sometimes on a seemly weekly basis! After using other agencies that focus on numbers, it is refreshing to see that Central focus on making sure the fit is there. Follow-up is second to none and even after placement, Central stay in touch with both workers and the HR team to provide timely, relevant feedback and ongoing support.

Katherine Bridle
Head of HR

We have been working with Central Employment for over 12 years now. During this time, we have re-tendered our agency provider and Central have always been successful in this process. The reason for this is not only good value for money, but they offer a service that continues to support our business in this everchanging landscape.

Both Phil and Ben support us with having continual induction sessions to allow us to have a pool of people that we can use as our production demands fluctuate and more importantly the staff they provide us with are treated ethically and with respect.

They are GLA registered and always support us during customer audits when required.

We have quarterly KPI meetings with them, allowing us  to discuss any improvements, concerns and plans for the forthcoming months.

We have never had an issue with supply which as a production site is paramount to the operational part of our business.

Thank you for continuing to support us.

Karen Parkinson, Head of HR

Spicers

I’ve worked with Greg on several roles since taking over the recruitment at Bede and have been delighted with the results he’s produced.  I often get frustrated with agencies when they misinterpret the requirements for a role or over complicate the process for recruiting, but Greg gets it spot on every time.

His understanding of the market is exceptional and he has a great feel for what a company wants. We use a number of agencies but he will is always my first port of call for any staffing requirements as I know i’m going to get an excellent service every time.